Alexa and Copilot: A Tale of Two Assistants (2025)
As virtual assistants (VAs) become essential to contemporary interactions, it is imperative to understand how to evaluate their functionalities. This study offers a comparison framework for assessing the design and execution of Amazon Alexa and Microsoft Copilot Studio, emphasizing their capabilities in question-answering activities. Through the examination of their deterministic and probabilistic approaches, we…